Terms and Conditions

Effective Date: August 13, 2024

Welcome to The Moving Bros! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully as they outline your rights and obligations when using our services.

1. Definitions

• “The Moving Bros” refers to the company that connects customers to third-party movers offering various relocation services.
• “Customer” refers to any individual or entity using The Moving Bros’ website or services to connect with movers.
• “Movers” refers to the independent moving companies connected to customers through The Moving Bros platform.

2. Services

The Moving Bros connects customers with professional moving companies. We provide access to a variety of moving services, including loading, unloading, transportation, and storage solutions, offered by independent movers. However, The Moving Bros itself does not perform the moving services.

Key Points:

• Loading and unloading services are included in every moving package and are handled exclusively by the movers.
• Customers must either pack their belongings themselves or pay for packing/unpacking services from the movers.
• Additional services, such as packing and storage, are available from movers for an additional cost, and customers must request a quote.

3. Booking and Payment

When using The Moving Bros:

• You will receive quotes from multiple moving companies.
• It is the customer’s responsibility to select a mover and finalize terms, including payment, directly with the mover.
• Payments for services are made to the selected mover, not The Moving Bros.

The Moving Bros is not responsible for payment disputes or service issues between the customer and the mover.

4. Cancellations and Refunds

• Cancellation policies vary depending on the mover chosen. Please refer to the specific mover’s terms for their cancellation and refund policies.
• The Moving Bros does not handle refunds or cancellations on behalf of the movers.

5. Liability and Limitations

The Moving Bros is not liable for:

• Damages, loss, or theft of your belongings during the move.
• Injuries, accidents, or service issues that occur during the moving process.
• Delays or service failures caused by the selected mover.

Insurance: Movers may offer insurance for your belongings. It is the customer’s responsibility to inquire about and purchase insurance if necessary.

6. Customer Responsibilities

• Customers must have their belongings packed before pickup unless packing services have been requested and paid for.
• Accurate information regarding the move (e.g., number and type of items, location details) must be provided.
• For liability reasons, customers are not permitted to assist with loading or unloading.

7. Third-Party Links

Our website may contain links to third-party websites. The Moving Bros is not responsible for the content, terms, or privacy practices of third-party sites. Accessing these links is at your own risk.

8. Privacy Policy

Your use of our website is governed by our [Privacy Policy], which explains how we collect, use, and protect your information.

9. Modifications to Terms

The Moving Bros reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of our services after any modifications indicates acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the state of Florida. Any disputes arising under these terms will be subject to the jurisdiction of the courts in Florida.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: +1 (954) 242-3319
• Address: 3350 CONCERT LANE, MARGATE, FL 33063

By using The Moving Bros’ website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.